Frequently asked questions.

Yes. A free colour consultation comes with your quote. We'll help you build a cohesive palette that suits your home's style, light and fixed elements like roofing and flooring, and talk through how each colour behaves at different times of day before any paint goes on.

Yes, we do. Our advice: don't have more than three or four colours in the running, because any more than that tends to make the choice harder, not easier.

Soft whites, warm neutrals and coastal greys lead the way across the region, often lifted with a feature wall in a deeper tone like sage or navy. The right choice always comes down to your home's light, era and surroundings, which is exactly what the colour consult works through.

Darker exteriors look striking, but they absorb more heat and show UV fading sooner, especially close to the coast. Premium exterior systems handle this far better than budget paint, and we'll tell you honestly how your shortlist will hold up before you commit.

As a rule of thumb: low-sheen for walls and ceilings, washable low-sheen for busy areas like hallways and kids' rooms, and semi-gloss or gloss for trims, doors and skirtings. We recommend the right sheen surface by surface as part of your quote.

Yes. If you're touching up or extending an existing scheme, we can work from a sample to find the match or the closest equivalent in the Dulux, Haymes, Taubmans and Wattyl ranges.

In the Hunter, exteriors can be painted for most of the year. We schedule around rain and extreme heat because temperature and moisture affect how paint cures, so milder weather makes planning easier, but a properly managed job delivers the same finish year-round.

Salt air, harsh UV and humidity are exactly why prep matters here. We high-pressure wash to strip salt, dirt, mould and chalking, repair and prime, then apply two full coats of a premium system matched to your cladding and exposure.

Weatherboard, render, fibre-cement and brick, plus eaves, fascias and trims. Each surface gets its own preparation and coating system, which is a big part of why the finish lasts.

It depends on exposure. Coastal and north-facing walls cop more salt and UV, so they weather faster than sheltered homes, and preparation quality makes the biggest difference of all. Our workmanship is covered by a written 5-year warranty, and a properly prepped premium system is designed to look good well beyond that.

Absolutely. Platinum Painting is fully licensed (Lic No. 459336C) and insured, so you're completely covered for every job, big or small.

It's a workmanship warranty, not a paint warranty: every job is backed in writing against peeling and cracking caused by our workmanship. If something isn't right and it comes down to how we prepared or applied the finish, we'll make it right.

We don't consider a job done until you do. Every project ends with a final walkthrough together, and we'll complete everything in the quoted scope until you're happy with it. From there, the finish is backed in writing by our workmanship warranty.

The team that quotes is the team that paints. Platinum is owner-led, with Dean across every job personally and a trade-qualified local crew, no faceless subcontractors turning up on the day.

The easiest way to decide is to read our Google reviews: more than 65 of them, rated 5.0, and so many from neighbours and referrals across the region. Whatever the size of your project, a single room or a whole home, it gets the same care they describe.

Usually the story is vague quotes, rushed prep or crews you never met. We fix all three: fixed written pricing, preparation we never cut corners on, and the same team that quotes is the team that paints.

You don't have to take our word for it: a 5.0 Google rating from more than 65 reviews, work that keeps coming from neighbours and referrals, a 2026 Local Business Awards finalist spot and a warranty that puts it all in writing.

We serve Newcastle, Lake Macquarie, Maitland and the wider Hunter Valley from our base at Mayfield West, including Merewether, Charlestown, Cardiff and the surrounding suburbs. Not sure if we cover your area? Just ask.